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SPOTLIGHT ON HOTEL COMMUNICAITON NETWORK (HCN)
A new ‘global unicorn’ is on the rise.
After 15 years of steady growth, HCN is poised to lead the travel industry with its innovative multi-sided marketplace. A global agreement secured with Hilton and the acquisition of its top competitor, position HCN as the industry frontrunner. Its unique business model provides hotels with a free, tablet-based AI concierge, generating profit through shared ad revenue while eliminating costs for hotels.
HCN’s AI concierge, accessible via in-room tablets, delivers personalized guest assistance without downloads or scans. This seamless experience extends beyond the hotel, transferring reservations, tickets, and the concierge itself to guests’ devices for on-the-go convenience. Targeting the 17-million-room hotel industry, HCN’s ad-supported model and strategic brand partnerships drive rapid adoption. Millions of daily guest interactions will create a powerful network effect, establishing HCN as the ultimate digital platform for travel.
For more information, please visit the company at Hotel Communication Network.
Please also see additional information on HCN on our Sponsored Research page.